Biochemica receives excellent customer feedback

Biochemica UK Ltd recently re-evaluated a polymer dosing application. Following test work and listening to our client’s requierments, the water treatment chemistry was changed and recommendations put forward to improve the process.

The site manager contacted Biochemica to provide feedback on the changes, commenting: “I just wanted to write a short note to yourself to thank you and your company for improving our flocculant system and supplying us with a product that far exceeds our previous supplier.

“We have been using our new product now for at least three months and have found it to be a vast improvement; it is cheaper, stronger and lasts longer. This of course is [the] improvement that we need in the current business climate.

“Your visit to site to assess our needs was a great help and was something we needed. This is something that puts you far ahead of the competition.”